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Call Center Agents

Fargo, North Dakota

Call Center Representatives
Fargo, ND
Full Time

Major Responsibilities:

  • Contact assigned customers as scheduled
  • Manage outbound and inbound customer contacts
  • Have a strong knowledge of the customer’s business
  • Sell against Brand Set, CDA and Direct Marketing Initiatives
  • Look for additional selling opportunities, working last 6 orders, to eliminate out of stocks
  • Establish a buying pattern for customer based on trends and frequency and type of account
  • Manage pricing and deals as applicable for the customer
  • Manage customer inquiries to include but not limited to Delivery Issues from start to completion
  • Maintain business relationship with Field Contacts
  • Manage request for equipment and POP Material
  • Complete knowledge and understanding of existing Plan-o-Grams
  • Tight wiring with Internal and external contacts (TSM, MIS, KAMs and Directors of On-Premise)
  • Perform weekly analyses of business (customer base) and offer recommendations on next steps to grow volume and increase product mix

Basic Qualifications:

  • Must have a High School Diploma or equivalent
  • Strong sales skills
  • Excellent follow-up skills
  • Results- oriented mindset
  • Strong written and verbal communication skills
Sweta N
Sr. Technical Recruiter
Reqroute Inc,
Email: Sweta@reqroute.com
Phone: 408-600-2007 Extn: 1015
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

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