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IT Field Service Technician

Fort Worth, TX
Job summary
The Infrastructure Engineer has an active role within the team and interacts with colleagues to share knowledge, work on issues/projects and is able to prioritize based on business impact, deadlines and risks.

Required Skills: Desktop Management - Altiris, EndUser Tool-Desktop Analytics
Domain Skills- Industrial Manufacturing, Manufacturing Oper-Manlog 

Roles & Responsibilities
  • Work with team members within IT Infrastructure, IT Service Delivery and IT System Delivery
  • Provide support in Infrastructure incidents/changes/escalations (Topdesk)
  • Deploy hard- and software (servers, network equipment, cloud instances/services)
  • Assist in maintaining and optimizing the IT infrastructure environment to ensure business continuity
  • Have a role in IT infrastructural projects (Life Cycle Management, Integration and Business projects)
  • Set-up and maintain the IT Documentation & Monitoring
  • Create SOP, Knowledge articles for known issue-resolution
  • User onboarding, offboarding
  • Meeting room set up onsite for events
  • Work with local vendors
Education
  • Bachelor’s degree, or at least 3 years of relevant working experience as Field Services Engineer
  • Required Skills, Knowledge & Abilities
  • You have good communication skills, are independent, flexible and customer oriented.
  • You have a good command of the English language, both spoken and written.
  • You are in possession of a driving license.
Please send resumes to neeraj@reqroute.com
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

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