Job Title: Program Manager 

Location: Tallahassee, FL/Onsite 

Duration: 6 months with possible extension 

Primary Job Duties and Tasks 

• The Department is seeking a candidate for the position of Program Manager with the following qualifications: 

• Manage implementation of the Office of Recovery strategic plan including overall responsibility for implementation and reporting of key strategies identified in the plan, collaboration with other staff and vendors. 

• Provide oversight for the management and administration of day-to-day operations. 

• Ensure the administration of all programs in accordance with agency plans, policies and guidelines. 

• Provide statewide oversight for the program compliance monitoring activities. 

• Lead and/or coordinate the delivery of policy guidance, training, technical support and other process improvement activities as assigned. 

• Supervise designated staff by implementing effective strategies and problem-solving approaches. 

• Monitor budget activity to ensure spending is aligned with budget requirements and program goals. 

• Represent the Department at various internal and external meetings with stakeholders at the federal, state and local level. 

• Ensure compliance and accuracy of all monthly, quarterly, and annual contract reporting requirements, program reports and data dashboards. 

• Oversee program compliance with applicable laws, regulations, funding, agency requirements, policies, and best practices. 

• Lead the design and implementation the research methodology, data collection system, and procedures for research studies or special projects. 

• Perform data review and analysis, including tracking measurable objectives. Contacts and maintains liaison with appropriate state, county, and local officials, private agencies, and business concerns in acquiring necessary information to develop justifications for program and recommendations. 

• Performs other duties as assigned. 

• Be creative, flexible, innovative, and research oriented. 

• Possess excellent research and writing skills. 

• Have experience in designing and executing research to develop policy analyses, program evaluations, management reviews, budget analyses, and similar technical reviews. 

• Understand and appreciate the principles of governmental organization, budgeting, and accountability. 

• Have the ability to succeed both with and without extensive direction. 

• Move cost-saving and cost-effective health policy forward; and 

• Value  vision and have the ability to execute projects, assignments, and updates timely and accurate within a fast-paced environment. 

Specific Knowledge, Skills and Abilities (KSAs) 

• A master's degree from a college or university in a social, behavioral, or mental health services or a closely related field and 10 years of experience in recovery and/substance use is preferred. 

• 10 years in a senior leadership position in a mental health, substance abuse, social service, health or similar organization. 

• Knowledge of the methods of data collection and analysis. 

• Knowledge of basic management principles and practices. 

• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices. 

• Ability to organize data into a logical format for presentation in reports, documents and other written materials. 

• Ability to conduct fact-finding research. 

• Ability to utilize problem-solving techniques. 

• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. 

• Ability to plan, organize and coordinate work assignments. 

• Ability to communicate effectively. 

• Ability to establish and maintain effective working relationships with others. 

• Ability to travel with or without accommodations. 
   

General Knowledge, Skills and Abilities (KSAs) 

• Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 

• Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 

• Decision Making: Makes sound, well-informed, and objective decisions. 

• Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. 

• Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. 

• Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations. 

• Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly. 

• Team Building: Encourages, inspires, and guides others toward accomplishing the common goal. 

Education and Certifications: 

• A master's degree from a college or university in social, behavioral, or mental health services. Preference will be given to candidates who have completed a doctoral degree in social, behavioral, or mental health services or a closely related field. 
  
  Please send resumes to neeraj@reqroute.com

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