IT Support Analyst
looking for an application support engineer who has expertise on DB, Unix/Linux, Java Middleware areas
Part of support organization which includes weekends and 24X7 support in a global teams (global delivery model)/ been part of L2/L3 support teams SQL and Oracle Database queries and migration experience/Shell scripting
Experience on Java middleware and web sphere
Aware of Disaster recovery testing
Unix/Linux OS environments experience
Nice to have – E&U experience
• Understanding the existing application from a functional and technical point of view and provide the solution accordingly
• Provide support and prepare technical documentation
• Effective in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed
• Work Experience of around 5-10 years in projects involving L2/L3 support
• ITIL experience/certification preferred
Senior Technical Recruiter
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