Please go through the requirement and let me know if you are interested.
Role: Support Analyst
Location: Cincinnati, OH
Interview Mode: Telephonic/Skype
looking for an application support engineer who has expertise on DB, Unix/Linux, Java Middleware areas
Part of support organization which includes weekends and 24X7 support in a global teams (global delivery model)/ been part of L2/L3 support teams SQL and Oracle Database queries and migration experience/Shell scripting
Experience on Java middleware and web sphere
Aware of Disaster recovery testing
Unix/Linux OS environments experience
Nice to have – E&U experience
• Understanding the existing application from a functional and technical point of view and provide the solution accordingly
• Provide support and prepare technical documentation
• Effective in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed
• Work Experience of around 5-10 years in projects involving L2/L3 support
• ITIL experience/certification preferred
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ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)