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IT Support Specialist

Baltimore, MD
The resource shall provide the following support services to the Commission as directed by the IT Manager.
  • Responsible to provide End-User Desktop Support
  • Experience and responsibilities:
  • Hardware and Software support 
  • Network and IT infrastructure Support 
  • Server Management 
  • Desktop and Server (physical and virtual) maintenance
  • Desktop and Server rollout/refresh
  • System Integration and Engineering support
  • Continuity of Operations (COOP) and Disaster Recovery support
  • Rapid Response for unexpected items
  • Cybersecurity Security Operations and Remediation
  • Web Site hardware and software updates
  • Provide any indirect or supplemental IT related tasks as needed
  • Assist in Training if necessary

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