Title: Customer Service Representative
Location: Remote
Pay Rate: $17.20 w2
Term: Contract

Job Description/Responsibilities

• Must have banking or financial domain experience 
• Answer inbound calls from our internal clients at the branches.
• Educate Financial Advisors on account services and capabilities.
• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
• Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

Required Skills:

• Excellent communication and organizational skills, attention to detail, and strong follow-up skills
• Strong problem-solving skills
• Flexible and adaptable to change
• Proficient in Microsoft Office Suite
• Windows navigation skills

What are the top Must Haves for this role?

Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.

• Experience – 1-2 year minimum in call center environment.
• Excellent Communication skills
• Strong organizational skills and attention to detail

please send resume to neeraj@reqroute.com
 

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)