4337 End User Computing

Location: New York, NY, United States
Date Posted: 07-17-2017
Role - End User Computing
Term - Fulltime permanent position

 
Technical/Functional Skills   -MUST HAVE SKILLS Must have experience in EUC and basic knowledge of servers
Roles & Responsibilities 1)        Should be able to diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.
2)        Should be able to take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
3)        Should be able install and configure new IT equipment and keep the inventory of local hardware.
4)        Should be expert in handling related to MS Office, configuration of mailboxes etc.
5)        Should have basic knowledge of Active Directory: user management, group policies, and security groups
6)        Should have hands on knowledge of application deployment through tools like SCCM.
7)        Knowledge of image management and patch management is an added advantage.
8)        Should be able to provide the smart hand/touch support whenever required by the server support team. Candidate with L1 knowledge of Server Support will be preferred.
9)        Should be able to handle VIP users by providing excellent customer service and provide resolution in timely manner.
10)        Should be able to maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
11)        Basic Knowledge of Server Troubleshooting

If you bring willingness, flexibility and a desire to impress please apply now.
Technical Recruiter: Sajita Sreerangam
Email:
sajita@reqroute.com
Phone: 4087574337
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
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