7829 Document Editor and Document Specialist

Location: Mountain view, CA, United States
Date Posted: 07-17-2017
Document Editor and Document Specialist
looking for technical writer for this role. Someone who has experience/strong understanding on HTML...and someone who has done web pages content/ tech writing for good IT projects or marketing guy and a Web blogger
Updating and maintaining internal knowledge base to serve our customer facing vendor teams
- Assists Launches, content development
- Managing localization process, assess information and determine how to best display it for agent consumption and make sure it’s relevant and comprehensive
- Collaborate with training, quality assurance and product support managers  , build and maintain a shared knowledge base and improve the quality of email communication templates in supported languages.
- Respond to agent’s feedback and close the loop of communications to promote healthy feedback culture for ongoing improvement.
- Ensure agent troubleshooting tools have accurate, current, and consistent content
- Ability to manage projects across sites/languages/products

If you bring willingness, flexibility and a desire to impress please apply now.
Technical Recruiter: Monika Sinha
Email: monika@reqroute.com
Phone: 732.910.7829
Recruitment Team: Express ReqRoute

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
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