1007 Quality Auditor

Location: Phoenix, AZ, United States
Date Posted: 10-23-2018
Quality Auditor
Phoenix, AZ
  • Medicare Member inbound calls for AZ and OR states
  • Working window – 8 am to 5 pm AZ time
  • Working days – Monday to Friday per week
  • Contractor will be working exclusively in a call center environment answering calls regarding Medicare AEP and Open Enrollment. 
  • Will be responsible for ensuring staff are proficient in their job skills by providing ongoing evaluation and detailing follow-up training, feedback, and coaching.
  • Ensure all staff are up-to-date on all subject matter for the specific project they support and are involved in activities that develops relationships with Operation Staff.
  • Collaborate with leaders to gather feedback on training effectiveness, update staffing and workforce forecasting, detail center priorities and plans, and gain direction on priorities and work projects.
  • Contractor will be held to Attendance, Quality and Production Standards as appropriate.
Shagun Sachdeva
Senior Technical Recruiter
Desk: 408-385-9607; Fax: 888-400-2698
email: shagun@reqroute.com
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Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

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