1044 CISCO CVP Developer

Location: Chevy Chase, MD, United States
Date Posted: 08-24-2018
CISCO CVP Developer 
Location: Chevy Chase, MD (No Telecommute/Remote)
No. of Positions: 2
•             Experience in UCCE framework, CVP, Cisco ICM, Cisco Call Studio
•             Experience with Nuance ASR and TTS
•             Experience with Cisco Finesse and gadget development 
•             Experience with CVP Java APIs, J2EE, JavaScript and JSON  
•             Experience with implementing complex solutions involving Web Services, SOA, VXML
•             Typically has 8 years of programming/systems analysis, SME level experience and 5-7 years of relevant experience with emphasis in applications and systems engineering development, database and middleware technologies 
•             Education Bachelor's Degree in Computer Science, Information Systems or other related field
 Job responsibilities            
Ability to coordinate with Business teams and identify potential enhancements to increase self-service IVR containment and decrease call center deflection rate
•             Ability to draft Roadmaps based on business requirements
•             Ability to code IVR applications solutions using Cisco Call Studio and ICM Microapps 
•             Integrate IVR flows with Nuance speech recognition utilizing external grammars
•             Work closely with telecom and IT architecture teams to design and document technical solutions 
•             Update technical specifications and other necessary technical documentation throughout the project's development life cycle 
•             Fully test all code being released prior to application certification testing. Assist in resolving code defects. 
•             Support business with answers to questions about IVR application logic 
•             Work with Application Certification team in designing proper test scripts, reviewing defects, and finding test data
Cisco UCCE framework knowledge, CVP IVR development, support and design skills.

Please reach us at gaurav@reqroute.com or call at 669-232-1044
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
this job portal is powered by CATS