4876 Help Desk Agents

Location: Mesa, AZ, United States
Date Posted: 05-15-2018
Job Type: Help Desk Agents 
Type: Entry Level 
Duration: Contract 
Location: Mesa, AZ

Job Description 
Our client is looking for candidates for Entry level Help Desk Roles. Candidates who have a  background in IT and are looking at gaining experience working as Help desk specialists are encouraged to apply for this role. Client is a leading Fortune 700 company. Find below the job description for the role 

Job Duties

1. Respond to customers seeking help with computer related issues

2. Remotely work with customer’s IT person to install print drivers, IP addresses, connecting MFPs

3. Install and configure software. Set up scan to email and scan to folder.

4. Troubleshoot network related issues

5. Maintain a high level of courteous customer service at all times.

Skills and Qualifications

. 1-4 Years experience in IT-related position

. Excellent listening and communication skills

. Must be fluent in English and able to communicate clearly and effectively with others

. Strong customer service skills

. Problem solving ability

. Positive and professional attitude, works well with others

. Good work ethic

. Able to work independent

Interested candidates please email your resumes to niki@reqroute.com 
Nikitha Shetty 
Phone: 408-707-0569
Email: niki@reqroute.com 

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
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