4337 Hybris Lead

Location: San Francisco, CA, United States
Date Posted: 04-13-2018
Position: Hybris Lead
Duration: 6-12+ Months

Job Description:
Must Have Skills:
  • 8 – 10 + years of solid experience in J2EE/Ecommerce
  • Atleast 2 years of strong Hybris support and technical lead experience.  Should have played Ecommerce lead role at least 2 years.
  • Good analytical, trouble shooting  and communication skills.
  • Proven onsite/offshore coordination experience.
  • Conflict Management.
  • Monitor the team backlog and route the tickets to onsite/offshore engineers
  • Do ticket trend analysis and come up with incident reduction plan, backlog reduction plan, etc
  • Escalation management, onsite/offshore interaction, peak planning, etc
Desired Skills:
  • Working on Hybris related issues, incidents, alerts, tickets based on the priority
  • Identify root-cause and create RCA documents,  
  • Create change controls
  • Interact and communicate with offshore, support/dev/business teams
  • Create/update/close incident/defect tickets
  • Monitoring application health in terms of load, throughput, performance etc., using tools like New Relic, Omniture.
  • Keeping an eye on feeds pertaining to item, Item price and nightly Normal Sync job.
  • Incidents Triage and  coordination of tickets
  • Coordinate with Business users ,external users & 3rd parties for fixes
  • Periodically analyze recurring issue and provide recommendations or fixes.
  • Code Analysis and provide RCA for critical incidents
  • SOP Creation
  • Tools and Automation
  • Support Software / Hot fix / Patch deployment 
  • Stakeholder Communication
  • Interact with business teams to prioritize incident tickets
Tech stack:
  • Hybris 6.X
  • Java 1.7 and above (Core/Advanced)
  • RestFul Services
  • Tomcat
  • Java Messaging Services
  • Oracle 9i
  • SQL Developer
  • Eclipse
If you bring willingness, flexibility and a desire to impress please apply now.
Technical Recruiter: Sajita Sreerangam
Phone: 4087574337
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
this job portal is powered by CATS