1019 Social Media Product Support Specialist

Location: San Francisco, CA, United States
Date Posted: 03-14-2018
Our client is a leading, “global ten” provider of custom information technology, consulting and business process outsourcing services, and serves primarily Global 2000 companies. The firm employs more than 150,000 people and works with 805 active clients across banking & financial services, insurance, healthcare, life sciences, retail/consumer, manufacturing, energy, communications, and media. Since being spun-out as a public entity in 1998, the company has grown at an unprecedented rate, with anticipated revenue of >$8, making the fastest growing IT services company over the last 10 years, and certainly the most profitable now featuring a market capitalization greater than $18B. Client is a member of the NASDAQ-100 Index and the S&P 500 Index and part of “Fortune 500” list.

Location: San Francisco, CA
Type of hire: Contract to hire

Title: Technical Product Support Specialist

Roles and Responsibilities: 

Qualifications and Skills:

·         Demonstrate strong analytical skills and creative problem-solving approach
·         Demonstrate the ability to be proactive and to find solutions outside of the box
·         Experience in supporting Ad campaign management platform (preferred)
-         Should be social media savvy
·         Experience in technical helpdesk operations/product support
·         Excellent English communication skills (Verbal and Written) 
·         Knowledge/Process documentation
·         Excellent technical troubleshooting and critical thinking skills
·         Ability to work independently and as part of a team

Roles and Responsibilities
  • Provide support to social media users
  • Provide email support and phone support
Renuka Krishnaswamy
Technical Recruiter

Desk: 408-800-4331 (PST);
Email: renuka@reqroute.com
Website: http://www.reqrouteinc.com/careers
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
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