View all jobs
Inbound Calling Executive - Remote
Las Vegas, NVJob Title: Inbound Calling Executive - Remote
Location: Las Vegas, NV
Term: Contract
You’ll be working in the Service Group Client Services. We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you’ll play an important role in providing excellent service to our internal clients, the branches and external clients.
Your expertise
Location: Las Vegas, NV
Term: Contract
- Answer inbound calls from our internal clients at the branches.
- Educate clients on account services and capabilities
- Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
- Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
- Have strong organizational skills, attention to detail, and excellent follow-up skills
- Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
You’ll be working in the Service Group Client Services. We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you’ll play an important role in providing excellent service to our internal clients, the branches and external clients.
Your expertise
- Call center experience is desired
- Detail oriented (nothing gets past you)
- Proficient in Microsoft Office Suite
- Citrix, Good for enterprise, or Active Directory is a plus
- Windows 7 navigation skills
- Basic understanding of computer networking
- Monitor, speaker, mice and keyboard troubleshooting, ETC.
- Know how to use remote access tools to assist clients
- Outlook and Microsoft office troubleshooting skill
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)