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Desktop Support - Hybrid role

Midland, Michigan
Desktop Support
Midland, MI (Hybrid)

Roles & Responsibilities:
  • Desktop operation and support - Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software Recommends and / or performs upgrades on systems to ensure longevity
  • Works with procurement staff to purchase hardware and software Assesses functional needs to determine specifications for purchases
  • Orders computer supplies.
  • Windows Administration - Terminal Services, Active Directory, Group Policy and tools from2008, and 2012 server, DFS Service
  • Operating Systems – Windows 7 to 8.1 and Windows 10 (preferably)
  • Windows Imaging - SCCM 2012, MDT, WDS
  • SCCM – Operating system deployments, Application and Security Patch Deployment, Troubleshooting
  • Office Suites - Microsoft Office Suite - Office, Word, Access, Excel, and PowerPoint, Office 365
  • Good knowledge on ticketing and monitoring tools (preferably service now)
  • Good knowledge on ITIL Processes
  • End User computing skills – troubleshooting issues with desktops, laptops, Tablets, Printers etc.
Please send your resume to sudhanshu@reqroute.com
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

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