Bilingual Collections Representative
Remote until further notice
The level 2 Representatives have developed a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.
Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information and or trouble shooting.
Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services and products.
Only the most complex customer inquiries may be passed to higher level Call Center Representatives.
At least 3-5 years experience
Sr. Technical Recruiter
Phone: 408-600-2007 Extn: 1015
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com