logo

View all jobs

L2 Deskside Support

Los Angeles, CA
Role: L2 Deskside Support
Contract Length: 6 + Months and CTH
Location: Los Angeles, CA



Job Responsibilities

Responsible for computer hardware builds and maintaining inventory for Windows laptops
• Support end-users for Deskside L2 level issues.
• Deep knowledge on remote support and troubleshooting.
• Image and ship Laptops/Tablets/Macbooks to end-users.
• Hands-on experience in Windows 10/Mac Operating system is a must.
• Deep knowledge on SCCM to image machines and push software.
• Communicate directly with customers via phone, e-mail, and remote diagnostics to identify, reproduce and resolve.
• Responsible for computer hardware builds and maintaining inventory for Windows laptops
• Support end-users for Deskside L2 level issues.
• Deep knowledge on remote support and troubleshooting.
• Image and ship Laptops/Tablets/Macbooks to end-users.
• Hands-on experience in Windows 10/Mac Operating systems is a must.
• Deep knowledge on SCCM to image machines and push software.
• Communicate directly with customers via phone, e-mail, and remote diagnostics to identify, reproduce and resolve customer reported issues
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Associate must have in-depth knowledge of JAMF in order for JAMF administration and rollout patches & application for Mac in the environment.


Required Skills Technical Skills-
Service Desk, Service Desk App Support Domain

Skills-
Nice to have skills Technical Skills-
Domain Skills- Technology DWP Support Services



Regards,

Rahul Yadav
(408) 560-3956
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)

 
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

 

Share This Job

Powered by