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Desktop Support

Pasadena, CA
Role: Desktop Support
Duration: 11+ Months
Location: Pasadena, CA (On-site)

Job Description

Windows 10, Printers and Peripheral Support, Configured Printers and Peripherals
5 years of experience in providing Deskside support with W10 and W8 support experience. Flexible to work in any shift Maintain ownership of users’ issue & ensure that they receive resolution within a reasonable timeframe.


* Software network troubleshooting.
* Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
* Good knowledge of Windows OS
* Good knowledge of Microsoft office products.
* Requesting and coordinating vendor support
* Provide initial assessment of urgency and business impact on all support calls
* Knowledge of remote tools Maintain ownership of users’ issue & ensure that they receive resolution within a reasonable timeframe.
* Software network troubleshooting.
* Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
* Good knowledge of Windows OS
* Good knowledge of Microsoft office products.
* Requesting and coordinating vendor support
* Provide initial assessment of urgency and business impact on all support calls
 * Knowledge of remote tools. 


Regards,

Rahul Yadav
(408) 560-3956
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)

 
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

 

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