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Senior Business Analyst

New York City, NY
Responsibilities Include:
  • The resource will support Customer in several ways which may include, but are not limited to, the following:
  • Interviewing various process stakeholders to understand Customer processes and the business requirements which drive them
  • Documenting existing Customer processes and procedures with diagrams and written descriptions
  • Identifying gaps in business operations where no formal or consistent process exists
  • Analyzing processes and recommending improvements or architecting new processes which address any identified gaps and increases process efficiency and effectiveness
  • Presenting findings, recommendations, and work products to various stakeholders and groups within Customer

  • A minimum of five years experience working as a business analyst at an organization where IT was the main product/service
  • Demonstrated prior experience successfully eliciting and documenting business processes
  • Demonstrated prior experience analyzing business processes and recommending improvements
  • Strong verbal and written communication skills with experience preparing presentations for executives and other senior stakeholders
  • Strong skills in preparing meaningful and easily understood process diagrams using standard diagramming software such as Microsoft Visio
  • Basic project management skills and experience preferred
  • Familiarity with Google Workspace (formerly G-Suite) collaborative productivity tools preferred

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