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Desktop Support Engineer

Goodlettsville, TN
Role: Desktop Support Engineer
Duration: 11+ Months
Location: Goodlettsville TN -37072

We need candidates local to Nashville TN or candidates who are willing to relocate there. Onsite from day one.
Interview: 2 rounds of interview, 1 internal and 1with the customer

Need More Desktop support profiles not IT technician

Job Description

"• Responsible for tech support to the staff of the organization. Includes breakfix and setup of Telecom, Desktop, Laptop and Tablets.
• Windows, iOS, Mac and Android support experience a must
• and resolution of reported problems using best practices and ticketing systems
• Prioritize daily activities of the team and QC work on critical and high priority items
• Maintain the highest level of customer support for the customer base through proactive management and implementation of continuous improvement initiatives; provide high-touch white-glove service
• Create, document, and update processes to resolve issues efficiently and effectively
• Manage SCCM deployment of key software updates for all desktop computers
• Act as project manager for small to medium projects around desktop infrastructure (i.e., technology upgrades, new hardware and software deployments)
• Responsible for the installation, and configuration of software products across installed hardware platforms
• Basic system admin"




Regards,

Rahul Yadav
(408) 560-3956
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)

 
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

 

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