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Call Center QA Fully Remote

Phoenix, Arizona

Call Center QA

Phoenix, AZ or Fully Remote

Contract

 

Remote/WFH and equipment will be provided.

Description:

  • Listen to and monitor call center work for customer satisfaction, compliance, and QA scorecard processes and procedures
  • Perform live call monitoring and compile performance data for management
  • Ensure calls comply with internal quality standards and overall consistency in the delivery of “best-practices”
  • Follow all applicable compliance and regulatory standards
  • Any other responsibilities as assigned by the manager

 

Sudhanshu Karmalkar
Technical Recruiter
ReqRoute, Inc
Phone: 415-691-4708
Email: sudhanshu@reqroute.com

 

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

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