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Clinical Trial Coordinator (Spanish & English)

Farmington Hills, MI
Role: Clinical Trial Coordinator (Spanish & English)
Location: Farmington Hills, MI
Duration: Fulltime
Interview Mode: Telephonic/Webx


100% Work from Home Requirements(Till COVID):


Responsibilities: 
Clinical Trial Coordinator provides rigorous clinical study support to client’s study participants. The primary role of the Clinical Operations Specialist is to support study participants in compliance with Good Clinical Practice (GCP) and relevant Standard Operating Procedures (SOPs).
Responsibilities
● Study participant support over phone and email through inbound and outbound activity
● Participant enrollment and consent verification
● Technical troubleshooting for devices
● Gather feedback from participants
Minimum qualifications
● Education: BS/BA degree or equivalent experience
● Fluent in English with excellent written and verbal communication skills
● Experience supporting clinical study operations and interacting with study participants
● Empathetic and tech savvy, with strong attention to detail
● Confident presenter with solid soft skills on the phone
Preferred qualifications
● Knowledge of applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP)
● Proficiency with G Suite and Salesforce
● Effective time management and organizational skills
● Attention to detail and accuracy in work Operational
 
Metrics
● Number of participant transactions
● Email and call volume
● Abandon Rate
● CSAT
● Quality assurance scorecard evaluations
 
 
 
 
Regards,

Rahul Yadav
(408) 560-3956
rahul@reqroute.com


 
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

 

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