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1030 Support Analyst

New York City, New York
Support Analyst
Location – NYC
Contract to Hire

Must have: Finance w/ ETD & PB exp


Job Description:
  • Seeking a Support Analyst with experience in Finance and Capital markets
  • This individual will be responsible for working within our Digital Operations Capital Markets division and will be supporting one of our premium clients.
Role Description:
  • Client/intermediary liaison (via on site visits, face to face meetings and video or telephone conferences), Management and prioritization of workload across the ETD Onboarding, PB Helpdesk and ETD IT Helpdesk
  • Design of workflows for the above functions using Sharepoint, Confluence, Shared mailboxes.
  • Provision of the appropriate direction to the relevant disparate teams
  • Design and implementation of end to end solutions for the confirmation of Client's PB trading and delivery of reporting upon Client s PB accounts using technology including SWIFT, ftp/sftp/ssh and pgp
  • Ongoing improvement across all functions
  • Documentation of all new functionality and client/third party data flows
  • Education of all new functionality to all team members
  • Provision of reporting on the functions listed above to senior management
Desired Profile:
  • Must be able to establish a rapport with internal and external contacts of disparate roles, responsibilities and experience
  • Resilient to working in a fast paced, high pressure environment.
  • Able to manage and prioritize workload without guidance
  • Ability to provide technical training to staff
  • Willingness to work as and when required and to juggle the management of multiple functions
  • Knowledge of Prime Brokerage is preferred

Sudhanshu Karmalkar
Technical Recruiter
ReqRoute, Inc
Phone: 415-691-4708
Email: sudhanshu@reqroute.com

 
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)

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