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Service Desk Technician

Watsonville, CA, CA
Role: Service Desk Technician
Location: Watsonville, CA-ONSITE ROLE FROM DAY 1
Duration: 8+ Months
Interview Mode: Telephonic/Skype-Webx
Pay rate : $17/hr on w2
Job Description
Years of experience: around 3-5 years
  • Support migrating users to Office 365 in Mexico, the US, and South America
  • Support users with mailboxes larger than 2GB, archiving emails outside of the 2GB limit
  • Documenting via SNOW all adds, moves, and changes
  • Configure single sign with Okta if required.
  • Test user access to Office 365
  • All devices that require access to your email accounts will need to be redirected to Office 365
  • Assigning licenses to all remaining non-licensed users
  • Sending out daily notifications
  • Migrate shared mailboxes or random user mailboxes that are being used as shared
  • Validate if mailboxes are still in use
Skill Set Required:
  • Windows OS
  • O365 Migration
  • Service Now ticketing tool
  • Technical helpdesk

Rahul Yadav
(408) 560-3956

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)


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