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Rahul Yadav
(408) 560-3956
rahul@reqroute.com
Clinical Trial Coordinator
Farmington Hills, MIRole: Clinical Trial Coordinator
Location: Farmington Hills, MI-100% Remote till COVID
Duration: Fulltime
Interview Mode: Webx
Job Description
Location: Farmington Hills, MI-100% Remote till COVID
Duration: Fulltime
Interview Mode: Webx
Job Description
Clinical Trial Coordinator provides rigorous clinical study support to client’s study participants. The primary role of the Clinical Operations Specialist is to support study participants in compliance with Good Clinical Practice (GCP) and relevant Standard Operating Procedures (SOPs).
Responsibilities
● Study participant support over phone and email through inbound and outbound activity
● Participant enrollment and consent verification
● Technical troubleshooting for devices
● Gather feedback from participants
Minimum qualifications
● Education: BS/BA degree or equivalent experience
● Fluent in English with excellent written and verbal communication skills
● Experience supporting clinical study operations and interacting with study participants
● Empathetic and tech savvy, with strong attention to detail
● Confident presenter with solid soft skills on the phone
Preferred qualifications
● Knowledge of applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP)
● Proficiency with G Suite and Salesforce
● Effective time management and organizational skills
● Attention to detail and accuracy in work Operational
Metrics
● Number of participant transactions
● Email and call volume
● Abandon Rate
● CSAT
● Quality assurance scorecard evaluationsRegards,
Rahul Yadav
(408) 560-3956
rahul@reqroute.com
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ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)