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CSR Inbound

Phoenix, AZ
Role: CSR Inbound
Location: Phoenix AZ-Remote
Duration: 12+ Months

Hiring process:  Assessment + phone interview
Onboarding process: Paperwork + BGC+ DT

100% Work from Home Requirements(Till COVID):
Job Description
Flexible schedule which can range between 9am – 9pm EST
Possibility of cross training to other clients with additional hours and opportunity will be available
Hardwired Internet Connection & High Speed Internet (10upload/10download recommended)
Understanding of call center operations
Schedules are bid process, Typically quarterly based on performance and business need
Training can range anywhere from 1-4 weeks in classroom depending on what is being trained
There will also be a nesting period in which it is considered on the job training – this is where they were learn most call handling skills
Call Handling Quality processes are 90 day TPI period in which it is understood these are training performance metrics

Rahul Yadav
(408) 560-3956
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)


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