logo

View all jobs

Customer Service Spanish

Minot, ND
Role: Bi-Lingual Customer Service - Spanish
Location: Minot, ND
Duration: 8+ Months
Interview Mode: Telephonic/Skype
 
Job Description
 
The JD is below, they need to be bilingual (Spanish). 
Project is for 5 months. 
4 contractors Hours:  1 per shift
 
1 - 10 AM - 7 PM 
 
1 - 7 AM - 4 PM
 
1 - 8 AM - 5 PM
 
1 - 9 AM - 6 PM
 
 
Job Title:           
Transportation & Language Telephonic Intake Specialist
 
PURPOSE: Ensure that clients and vendors receive the highest level of customer experience. Responsible for processing and managing inbound Operations calls while maintaining call handling times with effective results.
 
 
Education/Work Experience:
 
•             High School Diploma or GED is required.
 
•             Intermediate to Advanced Spanish Speaking / Bilingual verbal skills required
 
 
Essential functions:
 
•                    Deliver world class customer service and build customer satisfaction and loyalty.
 
•                    Provide effective and timely resolution of customer and vendor inquiries.  Answer and process incoming telephone calls, emails, interpretation appointments and summaries.
 
•                    Accurately input reservations into company records including proper notations and authorization dates.
 
•                    Communicates with internal and external clients informing of changes, authorization needs, affects to Scheduling and problems encountered with transportation and/or interpretation appointments.
 
 
 
Sincerely yours,

Rahul Yadav
(408) 560-3956
rahul@reqroute.com

 
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
 
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)
Share This Job
Powered by