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1007 Senior Tech Support Agent

Senior Tech Support Agent 

BA/BS Degree preferably in a Technology field
2+ years of tech support or account management experience
Strong technical troubleshooting skills, perseverance, and patience
Ability to communicate and empathize with all levels of customers-executives, end users, and developers
Solid knowledge of email server and client configuration, protocols and troubleshooting highly preferred
Practical knowledge of web environments including DNS, HTTP/S and SSL as well as IOS and mobile platforms
Understanding and working knowledge of web development technologies and concepts including JavaScript, JQuery, HTML, CSS experience a plus
Prior experience with Salesforce (especially Admin knowledge), including certifications would be a plus, but not required
Shagun Sachdeva
Senior Technical Recruiter
Desk: 408-385-9607; Fax: 888-400-2698
email: shagun@reqroute.com
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Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.  
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (www.reqroute.com)


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