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\nLocation: Remote
\nPay Rate: $17.20 w2
\nTerm: Contract\n

Job Description/Responsibilities

\n\n

Must have banking or financial domain experience
Answer inbound calls from our internal clients at the branches.
Educate Financial Advisors on account services and capabilities.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

\n\n

Required Skills:

\n\n

Excellent communication and organizational skills, attention to detail, and strong follow-up skills
Strong problem-solving skills
Flexible and adaptable to change
Proficient in Microsoft Office Suite
Windows navigation skills

\n\n

What are the top Must Haves for this role?

\n\n

Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.

\n\n

Experience – 1-2 year minimum in call center environment.
Excellent Communication skills
Strong organizational skills and attention to detail

\nplease send resume to neeraj@reqroute.com
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